Refund Policy
Last updated 13 October 2026
We want you to pay only for ERP if it works for your company. That is why every company starts with a 14-day free trial, with no card needed.
14-day money-back guarantee
If you are not satisfied, you can ask for a full refund within 14 days of your company’s first payment, and within 14 days of each yearly renewal. No questions asked.
Monthly renewals
Monthly renewals are not refunded, except where the law requires it. You can cancel at any time from Settings → Billing; the company keeps access until the end of the month already paid, and is not charged again.
Plan changes
Moving to a smaller or larger plan is credited or charged for the days left in the period, automatically.
How to ask
Payments are handled by Paddle, our reseller and Merchant of Record. Request a refund through the link in your Paddle receipt, at paddle.net, or by emailing us at [your support email]. Refunds go back to the original payment method, usually within 5–10 business days.
Contact
[your registered business name] · [your support email]